Freedom of Information
Description of the Agency’s structure
Community Malta Agency (the Agency) is headed by the Chief Executive Officer (CEO) and has a Board comprised of a Chairperson, a Secretary, and another four Members. With around thirty-five employees under its ‘Communications & Business Development’, ‘Operations and Finance’ and ‘Due Diligence’ remits, the Agency falls under the responsibility of Hon. Alex Muscat, Parliamentary Secretary for Citizenship and Communities within the Ministry for Home Affairs, National Security and Law Enforcement.
Description of the Agency’s functions and responsibilities
Community Malta Agency is a Government Agency established through Community Malta Agency (Establishment) Order (S.L. 595.38) which is responsible for administering and processing all Maltese citizenship-related matters. This includes accepting and processing applications for the acquisition of Maltese citizenship by birth, by registration, by naturalisation through long term residence, for exceptional services by merit, and for exceptional services by direct investment in Malta.
The Agency is also responsible for the carrying out of an in-depth due diligence process on each and every application, and putting forward recommendations to the Government regarding the granting of citizenship.
General description of the categories of documents the Agency holds (including exempt documents)
As indicated in articles 7 and 8 of the Granting of Citizenship for Exceptional Services Regulations (S.L. 188.06), applications shall be made on the forms prescribed under the Citizenship Regulations, and shall be accompanied by the prescribed due diligence and administrative fees established in the First and Second Schedule, and accompanied by the originals or certified copies specified thereunder.
Description of all manuals and similar types of documents which contain policies, principles, rules or guidelines in accordance with which decisions or recommendations are made in respect of members of the public (including bodies corporate and employees of the public authority in their personal capacity)
The Agency is administered according to the Granting of Citizenship for Exceptional Services Regulations (S.L. 188.06). The scope of these regulations is to prescribe the requirements and to regulate the granting of citizenship by naturalisation for exceptional services to the Republic of Malta on the basis of humanity, or on the basis of exceptional interest to the Republic of Malta, in accordance with article 10(9) of the Maltese Citizenship Act (Cap 188).
The Agency also publishes The Maltese Citizenship by Naturalisation for Exceptional Services by Direct Investment (ESDI) Handbook, providing a comprehensive understanding of how to complete in detail any application form and the supporting documentation required for the acquisition of Maltese citizenship by naturalisation for exceptional services by direct investment. The ESDI Handbook is subject to updates according to necessities.
Statement of the information that needs to be available to members of the public who wish to obtain access to official documents from the public authority, which statement shall include particulars of the officer or officers to whom requests for such access should be sent
Details of Internal Complaints Procedure
An applicant whose request for information is refused, or who is otherwise not satisfied with the information provided, its format or the extension of the deadline for the submission of the notification indicating whether a request would be met or not, may address a complaint to the Agency. Complaints may be submitted to the Public Authority by e-mail on firstname.lastname@example.org, or through the FOI Portal www.foi.gov.mt via the e-ID. The complaint should be addressed to the Public Authority’s FOI Officer, who shall bring the complaint to the attention of the officer responsible.
The officer responsible shall reply to the applicant within 10 working days from the receipt of the complaint. The applicant shall also be informed that he or she may appeal the decision or otherwise address a complaint to the Information and Data Protection Commissioner in accordance with the Freedom of Information Act (Cap. 496) of the Laws of Malta and its Subsidiary Legislation. The officer responsible shall inform the applicant of the decision taken with respect to his or her complaint, and in the event of confirmation of a decision not to release the pertinent information, shall explain the reasons thereof.
Whenever the applicant’s complaint is related to the format of the information provided or to an extension of the deadline for the submission of the notification indicating whether a request would be met or not by the Public Authority and the original decision is upheld, the applicant shall be given an explanation as to why his or her complaint cannot be positively addressed. An applicant may also make use of the Internal Complaints Procedure to report failure to meet deadlines or to send notifications. In those cases where the request for information can be met, but has not been met within the deadlines specified by the Act, the officer responsible shall waive any applicable fees for the submission of information.
Cheques are payable to:
Community Malta Agency
Mediterranean Conference Centre,
Old Hospital Street, Valletta, Malta. VLT 1645
Opening hours: Monday to Friday from 08:00 to 16:00